My entire evening last night was ruined. Wasted. All because of one issue I couldn't solve or let go. And like so many things in our modern life, it had to do with my computer.
I received a dual layer DVD burner for Christmas so I could back up my DVD collection. Yesterday I received the spindle of 50 dual layer discs I ordered online. I had to order them online, because you can't find them in almost any store anymore. I know because I looked everywhere. So I started backing up my DVDs, or at least trying to. Every time I tried to back one up there would be a write error, and the drive would freeze. I could close the writing software by terminating the process, but the drive would be in a continual lock trying to write something. The only way to stop it is to power down the machine.
I tried everything I could think of. I updated the firm ware for the drive. Tried a different burning software. rebooted, ran disk cleaner, turned off all other programs, bitmapped the disc. Nothing. It reads DVDs fine, and burns CDs and single layer DVDs with no problem. What good is a dual layer DVD burner that doesn't burn dual layer DVDs? Oh, and tech support is only open from 8am to 5pm Monday through Friday.
So I talked to tech support this morning. Suggestions are to change the jumper setting, dedicate the IDE cable to the drive, or try one of the reccomended brands of dual layer DVDRs. I ordered a new set that should be here Monday.
Current Mood: angry